FAQ’s

What time zone will the sessions be presented in?

All sessions are on demand. Feel free to watch them at your convenience.

What browser should I use to watch the Virtual Conference?

Get the latest Google Chrome, Firefox, Edge, Opera, or Safari.  Internet Explorer is not compatible.

Will the sessions be available on-demand after?

Sessions will be available until March 31, 2021.

How do I watch a session?

Make sure you’re logged in, go to the Sessions page and click on the title of each session you are interested in viewing. Add it to your agenda (if it is not already there) by clicking on the “Register and Add to my Agenda” button. 

Do I have to be registered to watch each session?

You must already be registered in order to watch sessions. You also must add the sessions you want to your agenda.

I am not seeing the green join presentation button.

First, make sure you added the session to your agenda as per the above.  If you have added the session to your agenda, and are still not seeing the green join presentation button, your browser might be cached on your device. You may need to clear your browser’s cache on the join page. To do so:

  • On Windows: ctrl + F5
  • On a Mac/Apple: Apple + R or command + R
  • On Linux: F5

Can I add notes while watching?

Yes, go for it! When in a session, click the myNotes tab, type and export them later on.


Canadian Gift Association

info@cangift.org
416.679.0170 / 800.611.6100
cangift.org

Copyright 2021